Terms & Conditions

Satinhangers provide services subject to the following Terms & Conditions, which we may update from time to time without any earlier notification to you.




1. We will respond to your email within 24 hours, to confirm the availability of
the item.


2. Full payment must be made within 3 days once item availability is confirmed.


3. Kindly notify us once you have made payment.


4. Your order will only be processed once payment is confirmed.


5. If payment is not received within 3 days, we will automatically ignore
your order.


6. Item will be sent within 7-days for In-store items or 30-days for
Pre-order items.


7. Once shipment is made, we will inform you the PosLaju tracking number
(refer below for tracking details).


8. We will not be responsible for any mishandling made by Pos Malaysia
courier service during or after shipment is made (item damage, theft, lost).


9. Goods sold are non-refundable nor exchangeable, unless the error was made
by us (e.g. shipping the wrong product or wrong address).




* How to track your package?
1. Go to: http://www.poslaju.com.my/emstrack/
2. Key in the tracking no. e.g. EN123456789MY